NEWSLETTER
FREE weekly newsletters designed to help SMB leaders leverage AI strategically, improve efficiency, make smarter
decisions, and drive business growth; without wasting time on hype, complexity, or unnecessary tools.
Written by Certified Business Strategist and CEO & Founder of My Biz Coaches, Eric T. Whitmoyer.
Eric WhitmoyerChatGPT now handles ~17% of global queries, the first real dent in Google in 20 years. If buyers are asking AI "who's the best ___ near me," the new game is being cited, not ranked. Google just took its first real punch in 20 years.
Eric WhitmoyerFor a service business, the phone is revenue. Missed calls are lost jobs. How a small operator uses a voice agent to stop the bleed without sounding like a robot. A missed call isn't a missed call. It's a customer who just dialed your competitor.
Eric WhitmoyerAI used to answer. Now it acts. That one shift will separate the owners who scale from the ones who stall. For two years, you typed a question, and AI handed back a paragraph. Helpful. Passive. You still did the work.
Eric WhitmoyerYour business isn't too small to be hacked. It's small enough to be an easy target. 43% of all cyberattacks hit small businesses. The average breach costs $200K. And 60% of SMBs that get hit are out of business within six months.
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