NEWSLETTER
FREE weekly newsletters designed to help SMB leaders leverage AI strategically, improve efficiency, make smarter
decisions, and drive business growth; without wasting time on hype, complexity, or unnecessary tools.
Written by Certified Business Strategist and CEO & Founder of My Biz Coaches, Eric T. Whitmoyer.
Eric WhitmoyerYears ago, when I was building out leadership at scale in wireless retail, I had a choice to make. I could run a sales training program; teach the reps how to hit the pitch, close the upsell, work the register faster.
Eric WhitmoyerEvery owner I coach tells me the same thing in the first month: "I just need more hours." What they actually have is a bottleneck problem, and lately a lot of them are trying to solve it with AI without realizing AI can't touch the part
Eric WhitmoyerThat stat came across my desk this month: 94% of AI-agent adopters reporting operational cost drops of 30% or more. It's the kind of number that ends an argument. So I went looking for the study behind it.
Eric WhitmoyerFor the last two years, business owners have judged AI by which tool they picked. ChatGPT or Claude. This CRM's AI or that one's. Which chatbot sounds smartest in a demo. That comparison is becoming pointless. The models are converging.
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