NEWSLETTER

Small Biz Leadership Edge

FREE weekly newsletters designed to help SMB leaders leverage AI strategically, improve efficiency, make smarter

decisions, and drive business growth; without wasting time on hype, complexity, or unnecessary tools.

Written by Certified Business Strategist and CEO & Founder of My Biz Coaches, Eric T. Whitmoyer.

The Median Small Business Now Runs 5 AI Tools - And Feels Busier, Not Freer

The Median Small Business Now Runs 5 AI Tools - And Feels Busier, Not Freer

The Median Small Business Now Runs 5 AI Tools - And Feels Busier, Not Freer Eric Whitmoyer
Published on: 25/07/2026

Competency: Operational Excellence / Financial Acumen • Phase: Hustler → Leader 82% of small business owners have now invested in AI. The typical one runs five tools. And they're already planning to add a sixth.

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Why 60% of AI Projects Get Abandoned (And How to Not Be One)

Why 60% of AI Projects Get Abandoned (And How to Not Be One)

Why 60% of AI Projects Get Abandoned (And How to Not Be One)Eric Whitmoyer
Published on: 18/07/2026

Gartner says it plain. Through 2026, companies will abandon 60% of AI projects that sit on top of messy, ungoverned data. Not because the technology broke. Because the foundation was never built.

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Getting Found by AI — Why ChatGPT Is the New Front Door

Getting Found by AI — Why ChatGPT Is the New Front Door

Getting Found by AI — Why ChatGPT Is the New Front Door Eric Whitmoyer
Published on: 11/07/2026

ChatGPT now handles ~17% of global queries, the first real dent in Google in 20 years. If buyers are asking AI "who's the best ___ near me," the new game is being cited, not ranked. Google just took its first real punch in 20 years.

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AI Voice Agents Are Answering the Phone Now

AI Voice Agents Are Answering the Phone Now

AI Voice Agents Are Answering the Phone Now Eric Whitmoyer
Published on: 04/07/2026

For a service business, the phone is revenue. Missed calls are lost jobs. How a small operator uses a voice agent to stop the bleed without sounding like a robot. A missed call isn't a missed call. It's a customer who just dialed your competitor.

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